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About Intercom
Intercom is a customer communications platform that combines live chat, AI chatbots, product tours, help center, and customer data into a single inbox. It helps businesses deliver fast, personalized customer support and drive product adoption through targeted in-app messaging.
Key Features
- Live Chatessential
- AI Chatbot (Fin)advanced
- Help Centeressential
- Product Toursadvanced
- CSAT & Reportingexpert
Top Integrations
SalesforceSlackHubSpotStripeZendesk
Screenshots
Shared inbox
AI chatbot builder
Overall Score
4.4/ 5.0
Users1M+
Reviews6,200
Uptime99.95%
Founded2011
App Details
Pricing Modelpaid
CategoryCustomer Support
Open SourceNo
API AvailableYes
Available On
WebMacWindowsiOSAndroid
Company Info
HQSan Francisco, CA, USA
Size500-1000 employees
FundingSeries D ($240M)